Total quality and management information systems for Al-Rafidain Bank in Baghdad

Abstract

Technology is a feature of the times, and a source of development in all walks of life. In all cases, technology is now embedded in various aspects of work, and its effects vary in its level and method of use. In general, it gives great help in the field of production in terms of quantity. The importance of technology in the work of banking institutions is highlighted and it has an important role in implementing monetary and monetary policies, supporting and developing the national economy, in addition to the negative effects of lack of trust between banks and customers. Lack of good banking leadership. Therefore, it is necessary to pay attention to the management of banks in general and to develop means of operating their operations in particular. This undoubtedly requires searching for methods that contribute to the optimal use of banking technologies and to realize the possible benefits of technology in managing Iraqi banks, and improving the services provided to their customers, because the Iraqi banking institution is still practicing traditional and global methods. Some simple techniques in various fields of business. The research plan included three main axes. The first topic was devoted to presenting the research methodology and study method. As for the second part, it included the theoretical framework, while the third topic was devoted to the field study, conclusions and recommendations. Because the Iraqi banking institution is still practicing traditional methods and some simple techniques in various fields of business. The research plan included three main axes. The first topic was devoted to presenting the research methodology and study method. As for the second part, it included the theoretical framework, while the third topic was devoted to the field study, conclusions and recommendations. Because the Iraqi banking institution is still practicing traditional methods and some simple techniques in various fields of business. The research plan included three main axes. The first topic was devoted to presenting the research methodology and study method. As for the second part, it included the theoretical framework, while the third topic was devoted to the field study, conclusions and recommendations.